Calling & Voice
Calling & Power Dialer
Voice connected to the same CRM record you just dialed.
This page is public — no account required to read features.
Calling in SerapisERP is not a bolt-on softphone. Dispositions, recordings, and history attach to the org’s leads and clients. Platform trunks or BYO Twilio/Telnyx/Vonage keep telephony flexible.
AI cold caller and AI receptionist extend the same stack for outbound scale and inbound answer — with usage metering for transparent cost.
Capabilities
Each capability has its own page — click through for full detail, FAQ, and related modules.
Power dialer
Click-to-call and list dialing from CRM context.
Open capability page →
Campaign dialer
Structured campaigns with outcomes and pacing.
Open capability page →
Call history
Unified logs, recordings, and transcripts where enabled.
Open capability page →
Phone & trunks
Platform-billed or bring-your-own carrier configuration.
Open capability page →
AI cold caller
Automated outbound agents for qualified lists.
Open capability page →
AI receptionist
Inbound voice flows with transfer and logging.
Open capability page →
Call analytics
Volume, outcomes, and team performance views.
Open capability page →
In this module
All deep-dives in this module family — each is a full indexable page.
Power dialer
Click-to-call and list dialing from CRM context.
Campaign dialer
Structured campaigns with outcomes and pacing.
Call history
Unified logs, recordings, and transcripts where enabled.
Phone & trunks
Platform-billed or bring-your-own carrier configuration.
AI cold caller
Automated outbound agents for qualified lists.
AI receptionist
Inbound voice flows with transfer and logging.
Call analytics
Volume, outcomes, and team performance views.
FAQ
Do I need Serapis phone numbers?
No. BYO trunks are supported; platform trunks are optional and metered.
One command deck. Every department.
Create your organization, switch on the modules you need, invite your team with the right roles — and get back to running the business.