Calling & Voice
Phone & trunks
Phone & trunks — part of Calling & Power Dialer.
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Part of Calling & Power Dialer
Phone & trunks lives inside SerapisERP Calling & Power Dialer. Platform-billed or bring-your-own carrier configuration.
Every record is organization-scoped. Roles use None / View / Edit / Manage on the parent module so people only see what their job needs. Toggle Calling & Power Dialer on for orgs that need it — leave it off for everyone else.
Because phone & trunks sits in the same suite as sales, calling, marketing, and finance, the same client or job account can carry commercial and operational context without re-keying.
Capabilities
Phone & trunks
Platform-billed or bring-your-own carrier configuration.
Organization tenancy
Data is isolated per organization — no shared demo bleed across customers.
Role-gated access
Access is controlled through Calling & Power Dialer permissions (None / View / Edit / Manage).
Cross-module context
Works next to CRM, calling, and finance when those modules are enabled for the org.
FAQ
Is Phone & trunks sold separately?
No. Phone & trunks is part of Calling & Power Dialer. Platform modules are free to enable; optional usage (AI, SMS, voice, email delivery) is metered at provider cost + 12.5%.
How do I open Phone & trunks?
Enable Calling & Power Dialer for your organization, invite teammates with the right role, and use the product sidebar for that module family.
Does Phone & trunks share contacts with sales?
When Sales CRM (and other modules) are on for the same organization, records share the same org graph — that is the all-in-one thesis.
One command deck. Every department.
Create your organization, switch on the modules you need, invite your team with the right roles — and get back to running the business.