Industry Verticals
Security & MSP
MSP operations beside the CRM that sells and bills the client.
This page is public — no account required to read features.
Security & MSP is one industry module family — peer to Claims, Restaurant, Rentals, and General Contracting — not a separate product tier. Device fleets, SOC events, patch queues, remote sessions, network topology, cyber assets/findings, posture reports, and service-desk tickets sit under organization tenancy and role controls.
Because it lives in SerapisERP, the same client account that holds RMM devices can hold the sales opportunity, retainer invoice, and renewal sequence. Toggle it on for MSP orgs; leave it off for everyone else.
Capabilities
Each capability has its own page — click through for full detail, FAQ, and related modules.
RMM
Device inventory, check-ins, policies, scripts, alerts, and actions.
Open capability page →
SOC / SIEM
Agents, rules, events, FIM signals, compliance summaries.
Open capability page →
Patch management
Patch items, approvals, and deploy workflows.
Open capability page →
Remote access
Session records for supported remote work.
Open capability page →
Network map
Sites, nodes, links, and connectivity checks.
Open capability page →
Cybersecurity ops
Assets, findings, incidents, training records.
Open capability page →
Posture & compliance reports
Rollup scores and compliance views.
Open capability page →
MSP service desk
Tickets, clients, KB, licenses, backups records.
Open capability page →
In this module
All deep-dives in this module family — each is a full indexable page.
RMM — Remote Monitoring & Management
Devices, policies, scripts, alerts, runs, and actions for MSP fleets.
SOC / SIEM
Agents, detection rules, security events, FIM, and compliance summaries.
Patch Management
Patch inventory, approvals, and deployment workflows.
Remote Access
Remote session records for supported support workflows.
Network Map
Sites, nodes, links, and connectivity checks for client networks.
Cybersecurity Operations
Assets, findings, incidents, and security training records.
Posture & Compliance Reports
Rollup posture and compliance reporting for stakeholders.
MSP Service Desk
Tickets, MSP clients, knowledge base, licenses, and backups.
FAQ
Is this a replacement for CrowdStrike or Datto out of the box?
SerapisERP provides the MSP/security operations modules inside the ERP. Depth of agent telemetry depends on your deployment and integrations; many teams use the suite as the system of record beside specialized agents.
Can I hide Security modules for non-MSP orgs?
Yes. Organization module toggles and industry presets can disable Security & MSP entirely — same pattern as Claims or Restaurant.
One command deck. Every department.
Create your organization, switch on the modules you need, invite your team with the right roles — and get back to running the business.