Calling & Voice
Call history
Call history — part of Calling & Power Dialer.
This page is public — no account required to read features.
Part of Calling & Power Dialer
Call history lives inside SerapisERP Calling & Power Dialer. Unified logs, recordings, and transcripts where enabled.
Every record is organization-scoped. Roles use None / View / Edit / Manage on the parent module so people only see what their job needs. Toggle Calling & Power Dialer on for orgs that need it — leave it off for everyone else.
Because call history sits in the same suite as sales, calling, marketing, and finance, the same client or job account can carry commercial and operational context without re-keying.
Capabilities
Call history
Unified logs, recordings, and transcripts where enabled.
Organization tenancy
Data is isolated per organization — no shared demo bleed across customers.
Role-gated access
Access is controlled through Calling & Power Dialer permissions (None / View / Edit / Manage).
Cross-module context
Works next to CRM, calling, and finance when those modules are enabled for the org.
FAQ
Is Call history sold separately?
No. Call history is part of Calling & Power Dialer. Platform modules are free to enable; optional usage (AI, SMS, voice, email delivery) is metered at provider cost + 12.5%.
How do I open Call history?
Enable Calling & Power Dialer for your organization, invite teammates with the right role, and use the product sidebar for that module family.
Does Call history share contacts with sales?
When Sales CRM (and other modules) are on for the same organization, records share the same org graph — that is the all-in-one thesis.
One command deck. Every department.
Create your organization, switch on the modules you need, invite your team with the right roles — and get back to running the business.