Commerce & Ops
Public track / portal
Public track / portal — part of Freight & Logistics.
This page is public — no account required to read features.
Part of Freight & Logistics
Public track / portal lives inside SerapisERP Freight & Logistics. Tokenized customer visibility.
Every record is organization-scoped. Roles use None / View / Edit / Manage on the parent module so people only see what their job needs. Toggle Freight & Logistics on for orgs that need it — leave it off for everyone else.
Because public track / portal sits in the same suite as sales, calling, marketing, and finance, the same client or job account can carry commercial and operational context without re-keying.
Capabilities
Public track / portal
Tokenized customer visibility.
Organization tenancy
Data is isolated per organization — no shared demo bleed across customers.
Role-gated access
Access is controlled through Freight & Logistics permissions (None / View / Edit / Manage).
Cross-module context
Works next to CRM, calling, and finance when those modules are enabled for the org.
FAQ
Is Public track / portal sold separately?
No. Public track / portal is part of Freight & Logistics. Platform modules are free to enable; optional usage (AI, SMS, voice, email delivery) is metered at provider cost + 12.5%.
How do I open Public track / portal?
Enable Freight & Logistics for your organization, invite teammates with the right role, and use the product sidebar for that module family.
Does Public track / portal share contacts with sales?
When Sales CRM (and other modules) are on for the same organization, records share the same org graph — that is the all-in-one thesis.
One command deck. Every department.
Create your organization, switch on the modules you need, invite your team with the right roles — and get back to running the business.